Refund Policy
Effective Date: November 26, 2025
At Qomputing, we are committed to providing transparent and fair refund policies for our users. This Refund Policy outlines the terms and conditions under which refunds may be issued.
Refund Eligibility
Any amount deducted with no use and compliant within 3 days of deduction will be refunded within 7 business days if any issue.
Key Points:
- Refund requests must be submitted within 3 days of the deduction date
- The service or product must not have been used
- Refund requests must be compliant with our terms and conditions
- Approved refunds will be processed within 7 business days
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at contact@qomputing.com
- Include your transaction ID and account details
- Provide a clear explanation of the reason for the refund request
- Specify the date of the deduction
Refund Processing
Once your refund request is approved:
- Refunds will be processed within 7 business days
- Refunds will be credited to the original payment method used
- You will receive a confirmation email once the refund is processed
- The refund may take additional time to appear in your account depending on your bank or payment provider
Non-Refundable Items
Please note that the following may not be eligible for refunds:
- Services that have been used or accessed
- Refund requests submitted after 3 days of the deduction date
- Amounts deducted for services that have been consumed
Exceptions for Partial Refunds
In certain cases, partial refunds may be issued at the discretion of Qomputing. These exceptions include:
- Partial usage of a service where only a portion of the purchased service has been utilized
- Technical issues or service disruptions that prevent full access to purchased services
- Subscription-based services where cancellation occurs mid-billing cycle
- Special circumstances evaluated on a case-by-case basis
Note: Partial refund requests must be submitted within 3 days of the deduction date, and if approved, will be processed within 7 business days. The refund amount will be calculated based on the unused portion of the service and any applicable fees.
Contact Information
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us:
Email: contact@qomputing.com
Refund Support: contact@qomputing.com
Last updated: November 26, 2025
This Refund Policy may be updated from time to time. We will notify users of any significant changes through our platform.
